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  1. TelecomFaq
  2. Packages & Features

Packages & Features

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  • Why do I have a temporary number?
  • My numbers are not activated yet
  • How can I calculate my outpayment on a premium number?
  • What features package should I order?
  • How do I up- and downgrade my packages?
  • How can I set and change call forwarding?
  • Can I forward incoming calls on my phone number to another country?
  • Is it possible for calls to be routed to an IP address?
  • What are the costs of call forwarding?
  • How can I set and update my features package settings?
  • Where can I find my numbers reports?
  • What is the correct format of audio files to be uploaded in my package?
  • Can I have an audio message be recorded by a professional voice?
  • How many concurrent/simultaneous calls are allowed on my phone number and can I set and update these amounts depending on my agents availability?
  • How does call recording works?
  • What is the feature whisper and how can I use it?
  • What calls distribution mechanisms to my agents are available?
  • Can I provide my agents separate access login details?
  • Can you build me a custom (tailor-made) flow?
  • Where can I find the help manual of my custom / tailor-made package?
  • How can I reset my custom / tailor-made package account password?
  • How can I deliver the audio files for my custom / tailor-made application?
TelecomFaq
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