In the second step of our ordering process you can choose one of our 3 ready to use packages or build your own flows in our call routing platform (MCIN). You can easily see all features included in each package and try the demos to see how it works.
It all comes down to your company needs and how you want to manage the contact with your customers.
If you simply want to forward all incoming calls to another number without any additional functionalities, our most basic free package will suit you perfectly. If you like to add some intelligent call routing features such as welcome message, voicemail and define your company open and close times, the middle package is the best and to have call center level functionalities and multiple agents, you will require our most advanced package.
Should one of our 3 standard packages not meet your needs, you can build custom flows in our call routing platform MCIN. This is a full suite of call routing features where you can build, or ask us an offer to build it for you, everything you need.
From your account, you can also access our Studio Voice, Fax2Email and ConferenceDirect packages.
We offer free up and downgrade of packages, so if you feel you are missing a certain feature you can always switch package.